Montreal residents' opinions on municipal services collected in 2013. The City of Montreal commissioned SOM to conduct this survey, which measures satisfaction with quality of life, municipal services, customer service, and communication channels. The survey is part of a periodic measurement program initiated in 2012.
Use Cases
- Evaluate quality of life satisfaction levels based on survey dimensions
- Analyze the evolution of satisfaction with municipal services over time
- Assess the importance and priority of different municipal services
- Measure satisfaction with customer and web services provided by the city
- Analyze communication methods used by the city with residents
Strengths
- Survey dimensions are explicitly detailed in the description
- Data is part of a periodic measurement program initiated in 2012
Limitations
- Column-level documentation is absent; field semantics must be inferred after download
- Row count is unknown, which may limit suitability assessment
Provenance
- Source
- Government and Municipalities of Québec
- Collection Method
- Survey conducted by SOM for the City of Montreal
- Time Range
- 2013
- Freshness
- Last updated 2026-04-17 15:49:17.777818; freshness should be verified
- Geography
- Montreal