311 Explorer: Public Property Service Requests for Edmonton

311 Explorer provides precise geospatial locations for service requests on public property in Edmonton. The dataset includes columns for request status, service category, neighbourhood, ward, and dates of creation and closure. It is published by data.edmonton.ca and was last updated on April 3, 2026.

Use Cases

• Analyze service request volume and status by Neighbourhood and Ward using Request Status, Service Category, and Count columns.
• Map the geographic distribution of issues like litter or snow maintenance using Geometry Point, Lat, Long, and Service Category.
• Track request resolution times by calculating the interval between Date Created and Date Closed for different Business Units.
• Identify seasonal trends in service requests by aggregating data by Service Category and Calendar Year.

Strengths

• Includes precise geospatial coordinates (Geometry Point, Lat, Long) for mapping.
• Contains over 25 columns detailing administrative boundaries, request metadata, and location data.
• Data is specifically filtered for public property requests, providing a focused scope.

Limitations

• Row count is unknown, which may limit suitability assessment.
• Description metadata is limited; actual data quality requires manual inspection after download.

Provenance

Source

data.edmonton.ca

Collection Method

Likely collected from 311 call center, emails, and web submissions as indicated by Ticket Source column.

Freshness

Last updated 2026-04-03 08:22:13; freshness should be verified.

Geography

City of Edmonton, Alberta, Canada, as indicated by neighbourhood and ward boundary columns.