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Service Level Agreements (SLAs) defining time commitments for City Agencies to respond to 311 service requests. The dataset is published by the City of New York's open data portal and was last updated in March 2024.
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| # | Column Name |
|---|---|
| 1 | SLA |
| 2 | Agency |
| 3 | Additional Details |
| 4 | Problem_Details |
| 5 | Problem |