All service requests to the District of Columbia's 311 center, including abandoned automobiles, parking meter repair, and bulk trash pickup. Data is provided by the Office of Unified Communications and received via the Mayor's Call Center, a public web portal, and other communication methods. The dataset is updated daily and covers a rolling 30-day window.
Use Cases
- Map and analyze spatial patterns of service requests based on the geospatial file formats and linked service map.
- Track temporal trends in request types like abandoned vehicles or bulk trash based on the described categories.
- Assess service request volume and distribution by political ward using the charting functionality mentioned in the description.
- Integrate live service request data into civic applications via the ArcGIS GeoServices REST API.
Strengths
- Data is provided under a permissive CC-BY-4.0 license.
- Multiple file formats are available, including CSV and GEOJSON, for different analytical needs.
- The dataset is described as a live dataset, suggesting regular updates.
Limitations
- Column-level documentation is absent; field semantics must be inferred after download.
- Row count is unknown, which may limit suitability assessment.
- Description metadata is limited; actual data quality requires manual inspection after download.
Provenance
- Source
- District of Columbia, Office of Unified Communications (OUC).
- Collection Method
- Requests received via the 311 call center, a public web intake portal, electronic and US mail, and other methods.
- Time Range
- Rolling last 30 days.
- Freshness
- Last updated 2026-03-25 08:05:41.367559; freshness should be verified.
- Geography
- Washington, District of Columbia, USA.