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Amazon provides a dataset of 548,000 anonymized seller support contacts across 118 intents from 70,000 sellers sampled from recent years. The data includes de-identified seller IDs, perturbed inter-arrival times between contacts, and contact intent codes. It is released under the CDLA-Permissive-1.0 license.
Data is hosted on S3. Inter-arrival times are randomly perturbed for anonymization.