Amtrak Customer On-Time Performance by Train Type and Station

Amtrak customer on-time performance data tracks the percentage of customers arriving at their detraining stations on time. The dataset defines lateness differently for Acela trains (over 10 minutes late) versus Northeast Regional or State-Supported trains (over 15 minutes late). It is reported monthly by Amtrak in Host Railroad Reports.

Use Cases

• Analyze monthly on-time performance trends for Acela versus Northeast Regional trains using their distinct lateness thresholds.
• Compare customer arrival punctuality across different detraining stations to identify service bottlenecks.
• Model the relationship between scheduled arrival times and actual customer arrival performance for different train types.

Strengths

• Data is provided by the authoritative U.S. Department of Transportation.
• Performance metrics are defined with specific, operational lateness thresholds (10 and 15 minutes) for different train services.
• Data is updated monthly, with a last recorded update in January 2025.

Limitations

• The dataset's temporal coverage and historical depth are not specified.
• Key structural details like row count, column names, and file formats are unknown.
• The methodology for calculating on-time performance changed after Fiscal Year 2018, complicating longitudinal analysis.

Provenance

Source

Department of Transportation

Collection Method

Reported by Amtrak in monthly Host Railroad Reports.

Freshness

Updated monthly, last updated 2025-01-16.