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12,200 communication elements from 4,500 transmissions between pilots and controllers at 3 terminal facilities (TRACONs) were analyzed. Each element was categorized by speech act (e.g., instruction, request) and aviation topic (e.g., heading, altitude) and evaluated for communication errors. The analysis was conducted by O. Veronika Prinzo using the aviation topic-speech act taxonomy (ATSAT).
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