Automobile insurance companies in New York State are ranked based on upheld consumer complaints relative to their premium volume. The dataset includes metrics such as complaint ratios, total complaints, and premiums written for each insurer. Rankings are compiled by the New York State Department of Financial Services, with data available from 2009 onward.
Use Cases
- Predict insurer Rank based on Ratio, Upheld Complaints, and Premiums Written using regression models.
- Analyze trends in Total Complaints and Not Upheld Complaints over Filing Year to assess regulatory effectiveness.
- Cluster companies using NAIC, Company Name, and Question of Fact Complaints to identify groups with similar complaint profiles.
- Correlate Premiums Written (in Millions) with Upheld Complaints to calculate complaint rates per dollar of premium.
Strengths
- Data spans multiple years, beginning in 2009, providing longitudinal analysis potential.
- Includes 10 distinct columns covering complaint types, financials, and rankings for detailed assessment.
Limitations
- Sample size and total row count are unknown, limiting assessment of statistical power.
- Geographic coverage is restricted to New York State, reducing national applicability.
Provenance
- Source
- data.ny.gov
- Collection Method
- Compiled by the New York State Department of Financial Services from consumer complaints.
- Time Range
- Beginning 2009
- Freshness
- Last updated April 2026.
- Geography
- New York State, USA