Benefits Access Center Wait Times: Monthly Client Service Metrics

Aggregate monthly wait times for clients at Job Center services. The dataset includes columns such as Center Name, Benefits Access Center Wait Time, Report Date, and Center Number. It is published by the City of New York and appears on multiple data platforms.

Use Cases

• Analyzing wait time trends across different centers using Center Name and Report Date
• Comparing service efficiency between locations using Center Number and Benefits Access Center Wait Time
• Monitoring monthly performance metrics for specific centers using Report Date and Center Name
• Identifying centers with consistently high wait times using Benefits Access Center Wait Time and Center Name

Strengths

• Published by a municipal authority, the City of New York
• Appears on multiple public data platforms, suggesting official dissemination
• Contains structured time-series data with specific service metrics

Limitations

• Key metadata like row count, file size, and license are missing or unknown across all sources
• Sources disagree on the last updated date: Socrata reports 2026-05-14, while Data.gov reports 2026-03-08
• Column details are incomplete; Data.gov source does not list any columns

Provenance

Source

City of New York

Collection Method

Likely administrative data collected from Job Center service operations.

Freshness

2026-05-14 15:48:23

Geography

Likely covers Job Centers within New York City.