CDTA Performance Metrics for Public Transit in New York's Capital Region, 2009 Onward

Capital District Transportation Authority (CDTA) operational data from 2009 onward. The dataset includes monthly metrics on ridership, miles operated, accidents, maintenance inspections, and customer complaints. It is published by data.ny.gov and was last updated on March 19, 2026.

Use Cases

• Analyze safety trends by comparing Prevent Accidents and Non-Prevent Accidents over time using the Month-Year column.
• Model the relationship between service volume (Miles, Total Riders) and customer satisfaction (Total Complaints, Fixed/Shut Complaints).
• Forecast maintenance workload using PMI Completed and PMI-Not on Time columns to predict Service Interruptions.
• Assess paratransit service demand by analyzing trends in STAR Riders and Star Denials.

Strengths

• Contains 16 distinct operational metrics, including safety, maintenance, and customer service indicators.
• Data collection began in 2009, providing a multi-year time series for longitudinal analysis.
• Published by an official state government platform (data.ny.gov), suggesting an authoritative source.

Limitations

• Row count is unknown, which may limit suitability assessment for large-scale modeling.
• Description metadata is limited; actual data quality requires manual inspection after download.

Provenance

Source

data.ny.gov

Collection Method

Likely collected through routine operational reporting by the Capital District Transportation Authority (CDTA).

Time Range

Beginning 2009

Freshness

Last updated 2026-03-19 20:43:53; freshness should be verified.

Geography

Capital Region of New York State, served by CDTA.