Montreal's data set contains service requests, complaints, and comments submitted to the city via the 311 call system, email, and Accès Montréal Offices. The data represents all submitted requests, regardless of whether they resulted in a city intervention. It is published by the Government and Municipalities of Québec under a CC-BY-4.0 license and was last updated on April 17, 2026.
Use Cases
- Analyze the distribution of citizen service request types based on the described categories of requests, complaints, and comments.
- Identify trends in public feedback submission channels based on the described 311 call system, email, and office visits.
- Assess the volume of requests that do not lead to city intervention based on the explicit warning in the description.
Strengths
- Data includes all submitted requests, providing a complete view of citizen feedback.
- Explicit methodology warning aids in proper analysis and interpretation.
- Available in CSV format for structured analysis.
Limitations
- Column-level documentation is absent; field semantics must be inferred after download.
- Row count is unknown, which may limit suitability assessment.
- Data may reflect geographic bias inherent to Montreal's municipal system.
Provenance
- Source
- Government and Municipalities of Québec | Gouvernement et municipalités du Québec
- Collection Method
- Submitted via 311 call system, email, and Accès Montréal Offices.
- Freshness
- Last updated 2026-04-17 15:48:42.994808; freshness should be verified.
- Geography
- City of Montreal