Complaint indexes and policy counts for insurance companies regulated by the Texas Department of Insurance. The dataset includes columns for Line of coverage, Company name, Complaint Index, Total policies, and Total number of confirmed complaints. It was last updated on 2026-04-03 and is provided by data.texas.gov.
Use Cases
- Ranking companies by Complaint Index within a specific Line of coverage to identify outliers.
- Analyzing the relationship between Total policies and Total number of confirmed complaints to assess complaint rates.
- Tracking company performance over time using Year of policy count and Complaint Index.
- Grouping and comparing data for companies using Organization ID or NAIC ID.
Strengths
- Includes a calculated Complaint Index with a defined average of 1.00 for benchmarking.
- Contains specific identifiers like Organization ID and NAIC ID for linking to other datasets.
- Data is provided in multiple formats including CSV, JSON, XML, and RDF.
Limitations
- Row count is unknown, which may limit suitability assessment.
- Description metadata is limited; actual data quality requires manual inspection after download.
Provenance
- Source
- Texas Department of Insurance (TDI) via data.texas.gov
- Collection Method
- Regulatory data collection and calculation of complaint index.
- Freshness
- Last updated 2026-04-03 07:10:17; freshness should be verified.
- Geography
- Texas, United States