Customer Support Training Dataset for Virtual Assistants

A tagged training dataset designed for developing LLM-based virtual assistants for customer service. The dataset is hosted on Kaggle, but its author, organization, size, and last update date are unknown. It likely contains examples of customer service interactions with annotations.

Use Cases

• Fine-tuning a customer service chatbot based on the tagged training examples.
• Benchmarking the performance of virtual assistants on customer support tasks.
• Training a model to classify or tag customer intents based on the described annotations.

Strengths

• The dataset is explicitly designed for training LLM-based virtual assistants, indicating a clear purpose.
• It contains tags for customer service interactions, which can be useful for supervised learning tasks.

Limitations

• Row count and file size are unknown, which may limit suitability assessment.
• Column-level documentation is absent; field semantics must be inferred after download.
• Last update date is unknown; freshness unverified.

Provenance

Source

Kaggle