A consolidated database of citizen perception surveys for the Special Jurisdiction for Peace (JEP) service channels. The dataset is hosted by www.datos.gov.co and was last updated on 2026-05-18. It likely contains structured feedback on service interactions from various public attention channels.
Use Cases
- Analyzing trends in service clarity over time using 'Fecha de creación' and 'La información suministrada por asesor fue clara'.
- Modeling overall satisfaction by correlating 'Considera que el Asesor fue amable' with 'Su inquietud fue resuelta en esta atención'.
- Tracking resolution rates for specific service inquiries using the 'ID' and 'Su inquietud fue resuelta en esta atención' columns.
Strengths
- Data is available in multiple machine-readable formats including CSV, JSON, XML, and RDF.
- The dataset includes specific feedback columns like advisor clarity and issue resolution, suggesting structured survey responses.
Limitations
- Description metadata is limited; actual data quality requires manual inspection after download.
- Row count is unknown, which may limit suitability assessment for large-scale modeling.
Provenance
- Source
- www.datos.gov.co
- Collection Method
- Likely contains consolidated results from perception surveys administered across different service channels.
- Freshness
- Last updated 2026-05-18 18:11:36; freshness should be verified.