Factors for Oral Health Care User Satisfaction in Paraíba, Brazil, 2014

Hévila De Figueiredo Pires analyzed data from the 2nd cycle of Brazil's PMAQ-AB program to identify factors influencing user satisfaction with oral health care in Paraíba state. The study used logistic regression on responses from 2,047 users who had dental consultations with a full service record. Results show 87% of users were satisfied, with dissatisfaction linked to factors like insufficient consultation time and lack of follow-up.

Use Cases

• Predict patient satisfaction based on service process factors like consultation time and guidance.
• Identify key organizational factors (e.g., afternoon operation, appointment scheduling) for improving dental care delivery.
• Train logistic regression models using the described odds ratios for factors influencing dissatisfaction.

Strengths

• Analysis is based on a specific, sizable sample of 2,047 user responses.
• Provides concrete odds ratios (e.g., OR=4.27 for lack of guidance) for factors influencing dissatisfaction.
• Data originates from a structured national evaluation program (PMAQ-AB), suggesting a systematic collection method.

Limitations

• Row count and column-level documentation for the underlying dataset are unknown.
• Data is from a single year (2014) and region (Paraíba, Brazil), which may limit generalizability.
• The actual data file formats, structure, and availability for direct download are unspecified.

Provenance

Source

National Program for Improving Access and Quality in Primary Care (PMAQ-AB), 2nd cycle of external evaluation.

Collection Method

Survey responses from users who underwent dental consultations, analyzed using logistic regression.

Time Range

2014

Geography

Paraíba, Brazil