FCA Operating Service Metrics: UK Financial Regulator Performance 2021/22

The UK's Financial Conduct Authority (FCA) provides timeliness data for 47 operating service metrics covering activities like regulatory applications, telephone enquiries, and correspondence. It reports on internal and statutory metrics set by the Financial Services and Markets Act 2000 and other legislation. This data focuses on the FCA's performance for the period from 1 April 2021 to 31 March 2022.

Use Cases

• Benchmarking regulatory processing times based on reported service metrics for applications and enquiries.
• Analyzing trends in financial enforcement actions based on the provided enforcement data.
• Assessing government agency transparency and accountability based on statutory and internal performance reporting.

Strengths

• Covers 47 distinct operating service metrics, providing a multi-faceted view of regulator performance.
• Reports on a defined one-year period from 1 April 2021 to 31 March 2022.
• Includes both internal performance metrics and statutory metrics required by law.

Limitations

• Column-level documentation is absent; field semantics must be inferred after download.
• Row count is unknown, which may limit suitability assessment.
• Data is presented in HTML format, which may require extraction for structured analysis.

Provenance

Source

Government Digital Service

Collection Method

Reported by the Financial Conduct Authority (FCA) for transparency.

Time Range

1 April 2021 to 31 March 2022

Freshness

Covers the 2021/22 fiscal year; last update date is unknown.

Geography

United Kingdom