Filipino and Tagalog Call Center Audio Recordings, 617 Hours Processed

169 hours of processed Filipino and 448 hours of processed Tagalog dual-channel audio recordings collected from real-world call center environments. This dataset by InfoBayAI supports the development of advanced speech and conversational AI systems. The dataset page was last updated on June 3, 2026.

Use Cases

• Train automatic speech recognition (ASR) models based on real-world customer and agent speech.
• Develop speaker diarization systems based on dual-channel call center recordings.
• Build conversational AI or voice assistant systems based on natural customer service dialogues.
• Fine-tune language identification models based on the Filipino and Tagalog audio content.

Strengths

• Contains 169 hours of processed Filipino (FIL) audio.
• Includes 448 hours of processed Tagalog (TL) audio.
• Features dual-channel recordings likely separating customer and agent audio.

Limitations

• Description metadata is limited; actual data quality requires manual inspection after download.
• Column-level documentation is absent; field semantics must be inferred after download.
• The total size, file formats, and exact number of recordings are unknown.

Provenance

Source

InfoBayAI

Collection Method

Real-world customer and agent speech recordings collected from call center environments.

Freshness

Last updated 2026-06-03 06:59:59; freshness should be verified.