Gojek Android App User Reviews From Play Store

Playstore reviews contain user feedback for the Gojek ride-hailing and super-app service. The dataset is sourced from the Google Play Store platform. The author and specific collection date are not provided.

Use Cases

• Analyze review_text to identify common user complaints or feature requests.
• Classify reviews by sentiment polarity using star_rating as a training label.
• Track changes in user satisfaction over time using review_date and rating_score.
• Perform topic modeling on review_text to discover major themes in user feedback.

Strengths

• Data originates from a major app distribution platform, providing real user feedback.
• Platform tags indicate the presence of both text and ratings data for multimodal analysis.

Limitations

• The number of rows and columns is unknown, making scale and feature richness unclear.
• Without a specified time_range, the data's temporal coverage and recency cannot be assessed.
• The absence of sample data prevents verification of data structure and potential label noise.

Provenance

Source

Google Play Store

Collection Method

User-submitted app reviews and ratings.