Hearing in Objection, experiences with official hearings and hearings

A pilot study conducted by the Legal Affairs team of the Groningen municipality's Social Affairs and Employment Service from December 2012 to April 2013. It investigated client satisfaction with two different hearing procedures for handling objections: hearings by officials versus hearings by a committee. The results are documented in a report published by the Dutch Ministry of the Interior and Kingdom Relations.

Use Cases

• Compare satisfaction outcomes between official hearings and committee hearings based on the pilot's experimental design.
• Analyze factors influencing client satisfaction in administrative objection procedures based on the survey context.
• Evaluate the potential for procedural reform in municipal legal departments based on the pilot's findings.

Strengths

• Describes a controlled pilot with a defined time range from December 2012 to April 2013.
• Focuses on a specific, real-world administrative process within a named municipality (Groningen).

Limitations

• Row count is unknown, which may limit suitability assessment.
• Column-level documentation is absent; field semantics must be inferred after download.
• Data is presented in a PDF report format, which may hinder direct quantitative analysis.

Provenance

Source

Ministerie van Binnenlandse Zaken en Koninkrijksrelaties (Dutch Ministry of the Interior and Kingdom Relations)

Collection Method

A pilot survey conducted by the municipal Legal Affairs department (JuZa).

Time Range

December 2012 to April 2013

Freshness

Last update date is unknown; freshness unverified.

Geography

Municipality of Groningen, Netherlands