Refugee Patient Health System Utilization Metrics from a Family Health Center

A case study dataset from the Family Health Center of the JPS Health Network tracks changes in health system utilization by new refugee patients from 2016 to 2017. The data illustrates the application of Complex Adaptive System principles to quality improvement in primary care. The author is Richard A. Young of the Smith Family organization.

Use Cases

• Comparing traditional versus complex adaptive system QI outcomes based on reported utilization metrics
• Modeling the impact of bottom-up leadership on care process efficiency for vulnerable populations
• Analyzing the relationship between clinician-led sensemaking and sustainable care gaps identified in the description

Strengths

• Data demonstrates a specific outcome: emergency and urgent care utilization by refugee patients was reduced by more than half (from 31% to 14%).
• The study provides a concrete temporal context, covering changes from 2016 to 2017.

Limitations

• Column-level documentation is absent; field semantics must be inferred after download.
• Row count is unknown, which may limit suitability assessment.
• The dataset appears focused on a single demonstration case study, which may limit generalizability.

Provenance

Source

JPS Health Network Family Health Center

Collection Method

Case study reporting on health system utilization changes.

Time Range

2016-2017

Geography

Likely the service area of the JPS Health Network Family Health Center.