Aguas y Aguas de Pereira's report details customer service request volumes and outcomes. The data includes counts of petitions, complaints, claims, appeals, and their resolution statuses, categorized by month and year. It was published by www.datos.gov.co and last updated on 2026-05-18.
Use Cases
- Analyze resolution rates and processing times using RADICADOS, RESUELTOS, and TIEMPO PROMEDIO DE RESPUESTA.
- Categorize request outcomes by type using CATEGORÍA, PROCEDENTES, and NO PROCEDENTES.
- Track monthly and yearly trends in service request volume using MES and AÑO.
Strengths
- Data is structured with clear categories for request types and outcomes.
- Includes temporal dimensions (MES, AÑO) for trend analysis.
- Last updated timestamp (2026-05-18) is provided.
Limitations
- Row count and data scale are unknown, limiting suitability assessment.
- Description metadata is limited; actual data quality requires manual inspection after download.
Provenance
- Source
- www.datos.gov.co
- Collection Method
- Likely compiled from internal customer service tracking systems of Aguas y Aguas de Pereira.
- Freshness
- Last updated 2026-05-18 19:01:49.
- Geography
- Pereira, Colombia