Informe de PQRS: Citizen Petitions and Complaints for López de Micay Municipality

López de Micay municipality's dataset records citizen Petitions, Complaints, Claims, Suggestions, and Reports (PQRSD) received through various channels. It includes the request type, reception date, entry channel, status, closure date, and responsible department. The data has been anonymized to comply with Colombian personal data protection and public information access laws.

Use Cases

• Analyze request resolution timelines using Fecha_creación, Fecha_cierre, and Estado columns.
• Classify the nature of citizen interactions using the Tipo_solicitud and Tipo_persona columns.
• Track internal workflow delegation by examining the Fue_delegada and Fecha_delego columns.
• Assess transparency and anonymity in reporting using the Es_anonima column alongside request types.

Strengths

• Data is explicitly anonymized to comply with Colombian Laws 1581 of 2012 and 1712 of 2014.
• Provides multiple temporal markers (Fecha_creación, Fecha_cierre, Fecha_delego) for process analysis.
• Available in multiple structured formats including CSV, JSON, XML, and RDF.

Limitations

• Row count and total dataset size are unknown, limiting suitability assessment for large-scale ML.
• Description metadata is limited; actual data quality and completeness require manual inspection after download.
• Last updated 2026-05-18 17:45:55; freshness should be verified for current analyses.

Provenance

Source

Municipality of López de Micay, published via www.datos.gov.co.

Collection Method

Collected through various municipal service channels and anonymized.

Freshness

Last updated 2026-05-18 17:45:55.

Geography

López de Micay municipality, Colombia.