Informe de PQRSDF

Informe de PQRSDF presents citizen complaints and service requests submitted to the Manuel Uribe Angel Hospital in Envigado, Antioquia, Colombia. The data covers the period from the start of the pandemic in 2019 onward. It is hosted on the Colombian open data portal, datos.gov.co, and was last updated in May 2026.

Use Cases

• Analyze complaint trends over time using the Año, Mes, and Fecha columns.
• Classify the nature of complaints using the Categoria Asociada a Tramites and Tipo_de_manifestacion columns.
• Track the resolution status and response timelines of requests using the Estado, Fecha Respuesta, and Hora columns.
• Identify which hospital departments handle specific issues using the Area1 and Area2 columns.

Strengths

• Data covers a multi-year period starting in 2019, providing a longitudinal view.
• Includes 16 distinct columns detailing the complaint, its processing, and resolution status.
• Available in multiple machine-readable formats including CSV, JSON, XML, and RDF.

Limitations

• Row count is unknown, which may limit suitability assessment.
• Description metadata is limited; actual data quality requires manual inspection after download.

Provenance

Source

Manuel Uribe Angel Hospital, Envigado, Antioquia, Colombia; published via datos.gov.co.

Collection Method

Likely collected through the hospital's formal citizen service (PQRSDF) channels.

Time Range

From 2019 onward.

Freshness

Last updated 2026-05-18 18:58:39; freshness should be verified.

Geography

Envigado, Antioquia, Colombia.