Consumer Insurance Complaints and Resolutions in Connecticut

Consumer complaints filed against insurance companies licensed in Connecticut. The dataset includes details on the company, line of business, nature of complaint, outcome, and any monetary recovery. It is maintained by the State of Connecticut and was last updated in March 2026.

Use Cases

• Analyze complaint frequency and resolution outcomes per Company to identify insurers with high dispute rates.
• Model the relationship between Line of Business and the nature of complaint to predict common grievance categories.
• Assess the monetary Recovery amounts associated with different complaint resolutions to evaluate consumer restitution.
• Track trends in complaint nature and outcome over time for regulatory oversight.

Strengths

• Data is provided by the authoritative State of Connecticut government organization.
• Includes multiple analytical dimensions such as complaint nature, resolution outcome, and monetary recovery.
• Available in multiple machine-readable formats including CSV, JSON, RDF, and XML.

Limitations

• The exact number of records and specific column definitions are unknown, limiting preliminary analysis.
• Geographic coverage is restricted to companies licensed in Connecticut, which may not be nationally representative.
• Data freshness is uncertain as the 'last updated' date is in the future (2026), indicating potential metadata error.

Provenance

Source

State of Connecticut

Collection Method

Consumer complaints filed with the state regulatory authority.

Freshness

Last updated metadata indicates March 2026, but this may be an error; update frequency is null.

Geography

Connecticut, USA