Texas Insurance Complaints with Resolution Details and Respondent Roles

Complaint records handled by the Texas Department of Insurance (TDI) against licensed entities. Each row represents a person or organization named in a complaint, with details on coverage, resolution, and respondent roles. The data is published by data.texas.gov and was last updated on April 3, 2026.

Use Cases

• Analyzing complaint resolution trends using How resolved, Closed date, and Complaint type.
• Profiling respondent types and roles using Respondent type, Respondent Role, and Respondent ID.
• Identifying common complaint reasons using Reason complaint filed and Keywords from the available columns.

Strengths

• Data is provided by the authoritative state regulator, the Texas Department of Insurance.
• Includes detailed categorical columns such as Coverage type, Respondent type, and How resolved for granular analysis.
• Linked to a companion dataset (TDI Complaints: One Record / Complaint) for alternative aggregations.

Limitations

• Row count and total dataset size are unknown, which may limit suitability assessment.
• Description metadata is limited; actual data quality requires manual inspection after download.

Provenance

Source

Texas Department of Insurance (TDI), published via data.texas.gov.

Collection Method

Likely collected through TDI's official complaint handling process.

Freshness

Last updated 2026-04-03 07:09:32; freshness should be verified.

Geography

Texas, United States.