New York State's Ombudsman Program records complaints received about nursing homes, assisted living, and adult care facilities. The dataset includes complaint details, facility information, and resolution statuses, compiled by data.ny.gov beginning in fiscal year 2020.
Use Cases
- Analyze complaint trends by Facility Type and County over time using Complaint Date and FFY.
- Identify facilities with frequent unresolved complaints by cross-referencing Facility ID and Disposition Type.
- Categorize complaint severity and nature using Major Code and Minor Code columns.
- Assess complaint resolution timelines by calculating the interval between Complaint Date and Date Closed.
Strengths
- Data includes 13 distinct columns detailing complaint and facility attributes.
- Records begin in fiscal year 2020, providing a multi-year baseline.
Limitations
- Sample size and row count are unknown, limiting assessment of statistical power.
- Geographic scope is limited to New York State, not nationally representative.
Provenance
- Source
- data.ny.gov
- Collection Method
- Records of complaints received by the New York State Ombudsman Program.
- Time Range
- Beginning fiscal year 2020.
- Freshness
- null
- Geography
- New York State