NHS Patient Comments and Hospital Ratings from NHS Choices

Patient and carer contributions form part of the performance ratings for NHS service providers. The data includes overall hospital ratings out of 5, recommendation numbers, and individual comments with responses from hospitals and GP practices. NHS Choices published this dataset under the OGL-UK-3.0 license, last updated on 2026-07 08.

Use Cases

• Analyze patient sentiment trends based on individual comments regarding hospitals.
• Benchmark hospital service quality based on overall ratings and recommendation numbers.
• Study provider responsiveness based on responses from service providers to patient comments.
• Compare patient feedback patterns between hospital services and GP practices.

Strengths

• Includes structured ratings (average out of 5) and recommendation counts.
• Contains unstructured text data in the form of individual patient and carer comments.
• Provides responses from service providers, enabling dialogue analysis.

Limitations

• Column-level documentation is absent; field semantics must be inferred after download.
• Row count is unknown, which may limit suitability assessment.
• Data may reflect geographic or temporal bias inherent to the NHS Choices platform.

Provenance

Source

NHS Choices

Collection Method

Likely collected via the NHS Choices website from patients, carers, or relatives.

Time Range

null

Freshness

Last updated 2026-07-08 13:33:12.401747; freshness should be verified.

Geography

England, United Kingdom