NYC Open Data Help Desk: Public Inquiries and Agency Responses

NYC Open Data Team maintains a log of public inquiries triaged as data questions and reported errors submitted via its website. The dataset tracks the inquiry's status, assigned agency, and the agency's response, providing a record of public engagement and data quality issues. Columns suggest it includes metadata such as the inquiry date, related dataset, and a unique identifier for each case.

Use Cases

• Tracking inquiry resolution status using Status, Assigned Agency, and Assigned Agency's Response.
• Analyzing common data issues or questions using Inquiry Type and Inquiry.
• Linking public feedback to specific datasets using Dataset Name and Dataset URL.
• Monitoring inquiry volume and response times using Date Submitted and Data As Of.

Strengths

• Provides a structured public record of data governance interactions for a major city.
• Contains specific fields for tracking agency assignment and response, suggesting accountability.
• Dataset is present on multiple platforms (Socrata, Data.gov), indicating its maintained status.

Limitations

• Key metadata such as row count, size, license, and author are consistently listed as unknown or None across sources.
• Sources conflict on the last updated date, with one showing 2026-04-12 and another 2026-02-13.
• The Data.gov source lacks column information, limiting understanding of its structure from that platform.

Provenance

Source

City of New York, NYC Open Data Team

Collection Method

Gathered via public inquiries submitted through the NYC Open Data 'Contact Us' webpage.

Freshness

2026-04-12 06:08:08.792462

Geography

New York City