Patient Satisfaction Survey Among Health Insurance Enrollees in Nepal

Featuring survey results from 391 insured patients in a provincial government hospital in Nepal, assessing satisfaction with a national health insurance program. The study used a mixed-methods approach, combining quantitative surveys with qualitative interviews of seven healthcare providers. It examines factors influencing patient satisfaction, including medicine availability and accessibility.

Use Cases

• Analyze the relationship between medicine availability and patient satisfaction scores across different domains.
• Investigate how accessibility and convenience ratings (the lowest-scoring domain at 32.33%) correlate with other survey variables.
• Model predictors of patient satisfaction using ordinal logistic regression, as referenced in the study methodology.
• Explore qualitative themes from provider interviews, such as medicine stock-outs and reimbursement delays, to contextualize quantitative findings.
• Assess the domain of interpersonal manner, which recorded the highest satisfaction at 79.54%, against demographic or other respondent characteristics.

Strengths

• Includes data from 391 patient survey respondents, providing a substantive sample for analysis.
• Employs a sequential explanatory mixed-methods design, integrating quantitative and qualitative findings.
• Focuses on a specific geographic and institutional context: a provincial government hospital in Nepal.
• The study analyzes multiple satisfaction domains, with concrete percentages reported for highest (79.54%) and lowest (32.33%) scoring areas.

Limitations

• The dataset is small at 9.5 KB, indicating limited scope and likely a small number of variables or records.
• Sample is from a single hospital, limiting generalizability to other regions or healthcare settings in Nepal.
• Specific column names and data structure are unknown, complicating immediate analytical use.

Provenance

Source

Figshare, authored by Stuti Shrestha.

Collection Method

Sequential explanatory mixed-methods study: purposive survey of 391 insured patients followed by in-depth interviews with seven healthcare providers.

Time Range

Study conducted after the 2016 pilot of the national health insurance program; specific collection dates not provided.

Freshness

Last updated on 2026-03-20, indicating it is current or forward-dated.

Geography

Data collected from a provincial government hospital in Nepal.