Patient Satisfaction Survey for Nepal National Health Insurance

Aggregating quantitative survey results from 391 insured patients in a provincial government hospital in Nepal, assessing satisfaction with the national health insurance program. The study used a mixed-methods approach, combining this survey with qualitative interviews of seven healthcare providers. It analyzes satisfaction across domains like interpersonal manner and accessibility.

Use Cases

• Analyze patient satisfaction levels across specific domains such as interpersonal manner and accessibility and convenience.
• Investigate medicine availability as a predictor of patient satisfaction using ordinal logistic regression.
• Examine the relationship between satisfaction and factors like medicine stock-outs or delays in reimbursement identified in the study.

Strengths

• Survey data from 391 insured patients provides a specific sample size for analysis.
• Mixed-methods design integrates quantitative survey data with qualitative findings from seven healthcare providers.
• Analysis includes specific satisfaction domain percentages, such as 79.54% for interpersonal manner and 32.33% for accessibility and convenience.

Limitations

• The dataset is small at 79.4 KB, indicating limited scope and sample size (391 patients).
• Data is from a single provincial government hospital in Nepal, limiting geographic generalizability.
• The specific survey columns and sample data are unavailable, restricting detailed feature analysis.

Provenance

Source

figshare, authored by Stuti Shrestha.

Collection Method

Purposive sampling of insured patients for a quantitative survey, with follow-up in-depth interviews of healthcare providers.

Time Range

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Freshness

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Geography

A provincial government hospital in Nepal.