Six Key Dimensions of Hospital Performance for Digital Transformation

A 9.5 KB Excel file presents a roadmap for digital transformation in healthcare, balancing technology with human factors. Author Juliana Basulo-Ribeiro published it on figshare in April 2026, based on theoretical investigation and interviews with Portuguese hospital managers. The roadmap proposes six measurable dimensions for monitoring patient and staff experience during digitalization initiatives.

Use Cases

• Benchmarking hospital digital maturity based on the six proposed performance dimensions.
• Planning digital transformation initiatives that prioritize staff and patient experience indicators.
• Studying the integration of technology, processes, and people within healthcare organizational culture.

Strengths

• File size is precisely 9.5 KB, indicating a concise dataset.
• Published under a permissive CC-BY-4.0 license for reuse.
• Based on empirical insights from interviews with hospital managers.
• Explicitly treats humanization as a measurable target with defined indicators.

Limitations

• Row count and column-level documentation are unknown.
• The roadmap has not been piloted in real-world settings, according to the description.
• Transferability to other contexts requires local tailoring, as noted by the author.

Provenance

Source

figshare, author Juliana Basulo-Ribeiro.

Collection Method

Theoretical investigation and interviews with Portuguese hospital managers.

Time Range

The study's empirical data collection timeframe is not specified.

Freshness

Last updated 2026-04-09 17:36:18.

Geography

Interview data is from Portuguese hospitals; applicability to other contexts is noted as requiring adaptation.