Patient Experience of GP Out-of-Hours Services: NHSOF Indicator 4a.ii

United Kingdom patient experience data measuring the weighted percentage of people who report their overall experience of GP out-of-hours services as ‘fairly good’ or ‘very good’. The indicator is produced by the Government Digital Service and was last updated in September 2015.

Use Cases

• Monitor trends in patient satisfaction with out-of-hours GP services based on the weighted percentage indicator.
• Benchmark the performance of out-of-hours healthcare provision across different regions or time periods.
• Inform policy decisions aimed at improving patient experience in non-emergency, after-hours care settings.

Strengths

• Data is an official indicator from the Government Digital Service, suggesting an authoritative source.
• Indicator provides a specific, weighted measure of patient experience for a defined service type.

Limitations

• Last update date is unknown; freshness unverified beyond the September 2015 version note.
• Row count and column-level documentation are absent; data structure and granularity must be inspected after download.
• Description metadata is limited; actual data quality requires manual inspection.

Provenance

Source

Government Digital Service

Collection Method

Likely collected via patient surveys, though the exact methodology is not specified in the provided description.

Time Range

Temporal coverage is not explicitly stated.

Freshness

Current version updated September 2015; next update to be confirmed.

Geography

United Kingdom (inferred from NHS and Government Digital Service context)