Peticiones, Quejas, Reclamos, Denuncias y Sugerencias (PQRDS)

Consolidated records of Petitions, Complaints, Claims, Reports, and Suggestions (PQRDS) received and processed by the Departmental Comptroller of Nariño for the first semester of 2024 and the second semester of 2025. The dataset includes columns for request dates, deadlines, responsible entities, request types, and processing status. It is published by www.datos.gov.co and was last updated in May 2026.

Use Cases

• Analyze processing timelines and compliance using Fecha que en se recibió la petición en la Entidad, Fecha límite de respuesta, and Estado del tramite al final del periodo.
• Classify the nature of citizen interactions by Tipo de Petición and Medio de llegada.
• Identify which entities are most frequently involved or questioned using Entidad afectada cuestionada o requerida and Entidad competente para resolver la petición.
• Track inter-agency coordination and transfers using Fecha de traslado por competencia and Nombre de la(s) otra(s) entidad(es) intervinientes.

Strengths

• Includes detailed temporal tracking across multiple stages of the complaint lifecycle, from receipt to final status.
• Covers a defined two-year period (first semester 2024 to second semester 2025).
• Available in multiple machine-readable formats including CSV, JSON, XML, and RDF.

Limitations

• Row count and total size are unknown, which may limit suitability assessment.
• Description metadata is limited; actual data quality requires manual inspection after download.

Provenance

Source

www.datos.gov.co

Collection Method

Consolidated administrative records from the Departmental Comptroller of Nariño.

Time Range

First semester 2024 to second semester 2025.

Freshness

Last updated 2026-05-18 16:40:13; freshness should be verified.

Geography

Nariño Department, Colombia.