PQRDS: Citizen Petitions and Complaints Processed by the Nariño Departmental Comptroller

Peticiones, Quejas, Reclamos, Denuncias y Sugerencias (PQRDS) consolidates petitions, complaints, claims, reports, and suggestions received and processed by the Departmental Comptroller of Nariño. The dataset is hosted by www.datos.gov.co and was last updated on 2026-05-18. It includes columns detailing the petition type, processing status, involved entities, and key dates.

Use Cases

• Analyze processing timelines and compliance using Fecha de respuesta de fondo and Fecha límite de respuesta con base en la fecha de recibo.
• Classify the nature of citizen interactions using Tipo de Petición and Estado del tramite al final del periodo.
• Identify the entities most frequently involved in complaints using Entidad afectada cuestionada o requerida and Entidad competente para resolver la petición.
• Track the flow of petitions between government bodies using Fecha de traslado por competencia and Nombre de la(s) otra(s) entidad(es) intervinientes.

Strengths

• Dataset provides a structured view of government-citizen interactions with over 15 specific columns.
• Includes temporal tracking with multiple date columns like Fecha que en se recibió la petición and Fecha de comunicación de ampliación de término.
• Covers multiple petition types and processing stages, as indicated by the column names.

Limitations

• Row count and dataset size are unknown, which may limit suitability assessment.
• Description metadata is limited; actual data quality requires manual inspection after download.
• License and author information are unknown.

Provenance

Source

Contraloría Departamental de Nariño, via www.datos.gov.co

Collection Method

Consolidated records of petitions received and processed.

Freshness

Last updated 2026-05-18 16:42:29; freshness should be verified.

Geography

Nariño Department, Colombia