PQRS: Citizen Service Requests and Procedures for Chia Municipality, Q2 2023

Second quarter 2023 records of procedures and requests received by the Citizen Service Office of the Municipality of Chia, Colombia. The dataset is published via the Colombian open data portal, datos.gov.co, and was last updated on the platform in May 2026. It contains columns detailing the date, responsible department, correspondence type, and channel for each request.

Use Cases

• Analyze request volume trends over time using the FECHA RADICACIÓN (filing date) column.
• Categorize and route requests by type using the TIPO DE CORRESPONDENCIA (type of correspondence) and DEPENDENCIA (department) columns.
• Evaluate service delivery channels by comparing the CANAL (channel) and TIPO DE LLEGADA (type of arrival) columns.

Strengths

• Structured with 7 distinct columns covering key administrative metadata.
• Data is available in multiple machine-readable formats including CSV, JSON, XML, and RDF.
• Platform metadata indicates a last update timestamp of 2026-05-18 19:25:07.

Limitations

• Description metadata is limited; actual data quality requires manual inspection after download.
• Row count and dataset size are unknown, which may limit suitability assessment.
• The license and original author are not specified in the provided metadata.

Provenance

Source

www.datos.gov.co (Colombian open data portal)

Collection Method

Likely administrative records from the Citizen Service Office of the Municipality of Chia.

Time Range

Second quarter of 2023

Freshness

Last updated 2026-05-18 19:25:07; freshness should be verified.

Geography

Municipality of Chia, Colombia