PQRSD's Received in ESAP: Citizen Requests and Government Response Records

PQRSD's received and processed by the ESAP entity within the same time period. The inventory includes columns for request dates, responsible departments, response deadlines, and request types. It is hosted on the Colombian open data portal, datos.gov.co, and was last updated on May 18, 2026.

Use Cases

• Analyze response time efficiency using Fecha radicado, Fecha de Respuesta, and Gestión Plazo total (from 11 available columns)
• Classify request types and channels using Gestión tipo de petición and Canal Radicación (from 11 available columns)
• Monitor departmental workload and overdue cases using Gestión dependencia responsable and Gestión estado vencimiento (from 11 available columns)
• Track request lifecycle and identifiers using Número de radicado and Radicado de salida (from 11 available columns)

Strengths

• Provides 11 distinct administrative tracking fields for each request.
• Data is available in multiple structured formats including CSV, JSON, XML, and RDF.
• Last update timestamp is precisely recorded as 2026-05-18 18:11:35.

Limitations

• Row count and dataset size are unknown, which may limit suitability assessment.
• Description metadata is limited; actual data quality requires manual inspection after download.

Provenance

Source

www.datos.gov.co

Collection Method

Inventory of PQRSDF (Requests, Complaints, Claims, Suggestions, and Reports) received and attended by the entity.

Freshness

Last updated 2026-05-18 18:11:35; freshness should be verified.