Queensland, Australia data on daily enquiries to the Transport and Main Roads registration call centre. The dataset logs calls where individuals were connected to a trained operator. It is published by Transport and Main Roads Queensland under a CC-BY-4.0 license and was last updated on 2026-05-23.
Use Cases
- Analyze daily call volume trends based on the daily enquiry time series
- Monitor service demand and resource allocation based on call centre enquiry data
- Assess the effectiveness of call routing and concierge processes described in the data
Strengths
- Data is explicitly time-series, covering daily metrics for the last month.
- Published under a permissive CC-BY-4.0 license.
- Last updated timestamp is precisely recorded as 2026-05-23 08:33:43.040972.
Limitations
- Row count is unknown, which may limit suitability assessment.
- Column-level documentation is absent; field semantics must be inferred after download.
Provenance
- Source
- Transport and Main Roads Queensland ([email protected])
- Collection Method
- Likely collected from internal call centre telephony and logging systems.
- Time Range
- Covers the last month prior to the update date.
- Freshness
- Last updated 2026-05-23 08:33:43.040972; freshness should be verified.
- Geography
- Queensland, Australia