Spanish Technical Support Tickets, 20K Records

20,000 technical support tickets written in Spanish, sourced from Kaggle. The dataset is likely intended for natural language processing tasks. Its specific origin, creation date, and detailed structure are not provided in the available metadata.

Use Cases

• Train a text classifier to categorize ticket types or issues (inferred from domain, verify after download)
• Develop a sentiment analysis model for customer support interactions (inferred from domain, verify after download)
• Fine-tune a language model for Spanish-language technical support automation (inferred from domain, verify after download)

Strengths

• Contains 20,000 records as indicated by the title.
• Published on Kaggle, a platform with an established data science community.

Limitations

• Metadata is minimal; actual content, column structure, and data quality require verification after download.
• Column-level documentation is absent; field semantics must be inferred after download.
• License, author, and last update date are unknown, affecting reproducibility and usage rights assessment.

Provenance

Source

Kaggle

Collection Method

Collection method is unknown.

Time Range

Temporal coverage is unknown.

Freshness

Last update date is unknown; freshness unverified.

Geography

Spatial coverage is unknown, but the language indicates a Spanish-speaking context.