Family Health Care Support Center Work Study in São Paulo, 2011-2012

A qualitative case study of work organization and conditions in two family health care support centers in São Paulo, Brazil, conducted during 2011 and 2012. The research was authored by Selma Lancman of the Universidade de São Paulo. Data was collected using ergonomic work analysis and work psychodynamics methods, including open observations and interviews.

Use Cases

• Analyzing the complexity and sharing of professional actions in primary healthcare support centers based on the described work processes.
• Studying the adoption and impact of innovative technological tools in primary care settings as mentioned in the description.
• Investigating the effects of productivity measures and organizational rearrangements on professional identity and work difficulties.
• Informing public policy on primary healthcare based on the study's conclusions regarding work visibility and organizational change.

Strengths

• Study is based on a defined case study methodology conducted over two years (2011-2012).
• Data collection employed two established theoretical-methodological references: ergonomic work analysis and work psychodynamics.
• Focuses on a specific, understudied area of public health work organization in a defined geographic context (São Paulo, Brazil).

Limitations

• Row count and dataset scale are unknown, which may limit suitability assessment for quantitative analysis.
• Column-level documentation is absent; field semantics must be inferred from the research paper.
• Data may reflect geographic and temporal bias inherent to the specific case study locations and time period.

Provenance

Source

Selma Lancman, Universidade de São Paulo, via paperswithcode.

Collection Method

Case study using ergonomic work analysis (open observations, interviews) and work psychodynamics (think tanks).

Time Range

2011-2012

Geography

Southeastern Brazil, specifically two family health care support centers in São Paulo.