Superservicios: Energy Utility Complaints and Claims in Colombia
Updated 1mo ago
Available on 1 platform
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Description
Colombian energy sector consumer complaints and claims data, managed by the Superintendency of Public Services (SSPD). The dataset includes administrative details for each case, such as filing dates, response types, and causal categories. It is sourced from the Colombian open data portal, www.datos.gov.co, and was last updated on 2026-05-18.
Use Cases
Analyze complaint resolution timelines using CAR_T1548_RAD_FECHA, CAR_T1548_RESPUESTA_FECHA, and CAR_T1548_FECHA_TRASLADO.
Categorize complaint types and their frequencies using CAR_T1548_CAUSAL and CAR_T1548_CAUSAL_DETALLE.
Geospatial analysis of complaint distribution across departments and municipalities using DANE_NOM_DPTO and DANE_NOM_MPIO.
Track administrative case flow using CAR_T1548_TIPO_TRAMITE, CAR_T1548_NOTIFICA_TIPO, and CAR_T1548_RESPUESTA_TIPO.
Strengths
Includes detailed administrative tracking columns like RAD_RECIBIDO, RESPUESTA_RAD, and CAR_CARG_PERIODO.
Provides geographic granularity with department and municipality codes and names (DANE_COD_DEPTO, DANE_NOM_MPIO).
Offers multiple download formats including CSV, JSON, XML, and RDF.
Limitations
Row count and dataset size are unknown, which may limit suitability assessment.
Description metadata is limited; actual data quality requires manual inspection after download.
Provenance
Source
www.datos.gov.co (Colombian open data portal).
Collection Method
Likely collected through official regulatory channels by the Superintendency of Public Services (SSPD).
Freshness
Last updated 2026-05-18 17:51:59.
Geography
Colombia, with columns indicating departments and municipalities.
License is unknown; users should verify terms of use before application.