Tele-Round Platform UX Design Methodology for Brazilian Public ICUs

A methodological study from February to May 2022 details the application of user experience design to develop a telemedicine platform for public intensive care units in Northern and Northeastern Brazil. The work, authored by Ana Beatriz Frade Moura, resulted in the 'Mangará Digital' platform. The document is a 15.4 KB supplementary file describing the design process and outcomes.

Use Cases

• Analyze the application of the Double Diamond design model stages (Discover, Define, Develop, Deliver) for telemedicine development.
• Review design artifacts like personas, empathy maps, and user journey maps to understand ICU user needs and 'pains' such as time pressure.
• Study the resulting platform features, including patient summary cards, ICU bed maps, and integrated checklists, to inform similar interface designs.
• Examine the methodological integration of rapid ethnography and heuristic-based usability evaluation within a public health system context.

Strengths

• Provides a complete methodological case study covering a defined 4-month period from February to May 2022.
• Explicitly documents the geographic scope (public ICUs in Northern and Northeastern Brazil) and organizational context (Brazilian Unified Health System).
• Describes a structured design process yielding specific, implemented features like patient summary cards and a visual ICU bed map.

Limitations

• The dataset is a 15.4 KB DOCX file containing descriptive text, not structured quantitative or observational data for direct analysis.
• No raw user data, survey results, or coded interview transcripts are included for independent validation or secondary analysis.
• Scope is limited to a single case study; findings may not be generalizable beyond the specific Brazilian ICU context described.

Provenance

Source

figshare, authored by Ana Beatriz Frade Moura.

Collection Method

Methodological study applying the Double Diamond design model, including desk research, rapid ethnography, benchmarking, and heuristic evaluation.

Time Range

Study conducted from February to May 2022.

Freshness

Last updated April 2026, indicating recent maintenance.

Geography

Public intensive care units in the Northern and Northeastern regions of Brazil.