Tele-Round Platform UX Design Process Documentation for Brazilian ICUs

A 530.9 KB document details the user-centered design process for the 'Mangará Digital' tele-round platform. Ana Beatriz Frade Moura authored this methodological study, which was conducted from February to May 2022. It applies the Double Diamond design model to address challenges in public intensive care units across Northern and Northeastern Brazil.

Use Cases

• Analyze the application of specific UX methods like rapid ethnography and user journey mapping for ICU tool development.
• Benchmark design outputs such as patient summary cards, ICU bed maps, and integrated checklists against other telemedicine interfaces.
• Study the identified user 'pains' including time pressure and lack of standardization to inform feature prioritization.
• Review the heuristic-based usability evaluation methodology for assessing platform interfaces in critical care contexts.

Strengths

• Explicitly documents the application of the four-stage Double Diamond design model (Discover, Define, Develop, Deliver).
• Focuses on a specific, underserved geographic context: public ICUs in the North and Northeast regions of Brazil.
• Results in a concrete, implemented platform ('Mangará Digital') with described features like visual bed maps and checklists.

Limitations

• The dataset is a 530.9 KB qualitative document, not structured data suitable for direct computational analysis.
• Sample size and specific user demographics from the 'rapid ethnography' and 'situational diagnosis' are not quantified.
• Temporal scope is limited to a single design cycle from February to May 2022, with no longitudinal performance data.

Provenance

Source

Ana Beatriz Frade Moura via figshare.

Collection Method

Methodological study using desk research, rapid ethnography, benchmarking, persona development, and usability evaluation.

Time Range

Design activities conducted from February to May 2022.

Freshness

Document last updated April 2026, indicating recent maintenance.

Geography

Public intensive care units in the Northern and Northeastern regions of Brazil, under the Brazilian Unified Health System (SUS).