UK Autonomous Shuttle Trial Survey on User Experience and Adoption Intentions

321 survey responses from a public trial of an autonomous shuttle at the National Exhibition Centre campus in Birmingham, UK. The data includes evaluations of ten service attributes and was collected by Hisham Y. Makahleh in 2026. Principal component analysis identified a single underlying dimension of 'overall passenger experience'.

Use Cases

• Modeling adoption intentions based on direct user experience with the shuttle.
• Analyzing barriers to autonomous vehicle use based on reported lack of information, perceived need, and safety concerns.
• Identifying key service attributes influencing passenger experience based on ratings of waiting time, boarding, comfort, responsiveness, and perceived safety.
• Studying the exposure effect by comparing evaluations and behavioral intentions between users and non-users.

Strengths

• Data from 321 respondents provides a substantive sample size for a trial-phase survey.
• Findings are based on a live, in-situ trial, offering real-world context.
• Survey captured both user and non-user perspectives, enabling comparative analysis.

Limitations

• Row count is unknown, which may limit suitability assessment.
• Column-level documentation is absent; field semantics must be inferred after download.
• Data is from a single trial location, which may limit generalizability.

Provenance

Source

figshare

Collection Method

In-situ survey conducted during a live autonomous shuttle trial.

Freshness

Last updated 2026-05-17 22:01:55; freshness should be verified.

Geography

National Exhibition Centre (NEC) campus, Birmingham, UK.