UX Design Methodologies For Tele-Round Platform In Brazilian Public ICUs

Northern and Northeastern Brazil's public intensive care units are the focus of this methodological study describing user experience (UX) design processes. The work details the application of the Double Diamond model over four months in 2022 to develop the 'Mangará Digital' tele-round platform. Author Ana Beatriz Frade Moura documented the design activities and resulting platform features.

Use Cases

• Analyze the application of the Double Diamond model's Discover, Define, Develop, and Deliver stages for ICU platform design.
• Benchmark design outcomes like patient summary cards, ICU bed maps, and integrated checklists against identified user 'pains' such as time pressure.
• Study the documented design activities including rapid ethnography, persona development, and user journey mapping for public health contexts.
• Evaluate the heuristic-based usability evaluation methodology applied to a telemedicine interface.

Strengths

• Provides a complete methodological case study from February to May 2022.
• Explicitly details geographic and infrastructural constraints for public ICUs in Northern and Northeastern Brazil.
• Documents a full UX design cycle from desk research to final platform implementation.

Limitations

• The dataset is a 9.4 KB document, offering descriptive text only, not quantitative or patient data.
• Scope is limited to a single case study of one platform in a specific regional context.
• No raw user data, survey results, or coded interview transcripts are included for independent analysis.

Provenance

Source

figshare, authored by Ana Beatriz Frade Moura.

Collection Method

Methodological study using UX design activities (desk research, ethnography, benchmarking, wireframing) embedded within a Tele ICU program.

Time Range

Design study conducted from February to May 2022.

Freshness

Last updated April 2026, indicating planned future updates.

Geography

Public intensive care units in the Northern and Northeastern regions of Brazil.