Tele-Round Platform UX Design Methodologies for Brazilian Public ICUs

February to May 2022 study applying the Double Diamond UX design model to develop a telemedicine platform. Ana Beatriz Frade Moura authored this 8.4 KB document detailing the process and outcomes for the 'Mangará Digital' platform. The work was embedded within a Tele-ICU program supporting public intensive care units in Northern and Northeastern Brazil.

Use Cases

• Analyze design methodologies like rapid ethnography and user journey mapping to understand ICU workflow constraints.
• Benchmark features such as patient summary cards and visual ICU bed maps against other telemedicine solutions.
• Evaluate heuristic-based usability assessments of integrated checklists and process standardization tools.
• Study the application of personas and empathy maps derived from desk research and situational diagnosis of participating ICUs.

Strengths

• Documented application of the four-stage Double Diamond design model (Discover, Define, Develop, Deliver).
• Explicitly addresses geographic and infrastructural constraints for ICUs in Northern and Northeastern Brazil.
• Results include specific implemented features: at-a-glance patient summary cards, a visual ICU bed map, and integrated checklists.

Limitations

• The dataset is a 8.4 KB document, providing a textual case study rather than quantitative or structured data for analysis.
• No raw user data, survey results, or interaction logs from the design process are included.
• The temporal scope is limited to a single design cycle from February to May 2022.

Provenance

Source

figshare, authored by Ana Beatriz Frade Moura.

Collection Method

Methodological study using UX design activities: desk research, rapid ethnography, benchmarking, persona development, user journey mapping, wireframing, and heuristic evaluation.

Time Range

February 2022 to May 2022.

Freshness

Last updated April 2026.

Geography

Public intensive care units in the Northern and Northeastern regions of Brazil.