Tele-Round Platform Design Process in Brazilian Public ICUs

One tele-round platform named 'Mangará Digital' was developed using a four-stage Double Diamond design model. The study was conducted from February to May 2022 by Ana Beatriz Frade Moura, focusing on public intensive care units in Northern and Northeastern Brazil.

Use Cases

• Analyze design methodologies like rapid ethnography and user journey mapping to inform clinical tool development.
• Benchmark features such as patient summary cards and ICU bed maps against identified user 'pains'.
• Apply heuristic-based usability evaluation frameworks to assess telemedicine platform interfaces.
• Study the application of personas and empathy maps for tailoring solutions to specific geographic and infrastructural constraints.

Strengths

• Documented application of a structured four-stage design model (Discover, Define, Develop, Deliver).
• Development process was embedded within an operational Tele-ICU program across two Brazilian regions.

Limitations

• Dataset is a 16.3 KB DOCX file containing descriptive text, not structured quantitative or observational data.
• Scope is limited to a single platform development case study with no comparative or longitudinal data.

Provenance

Source

Ana Beatriz Frade Moura via figshare.

Collection Method

Methodological study applying UX design activities: desk research, rapid ethnography, benchmarking, persona development, user journey mapping, wireframing, and usability evaluation.

Time Range

Study conducted from February to May 2022.

Freshness

Last updated in April 2026.

Geography

Public ICUs in the Northern and Northeastern regions of Brazil.