The City of Montreal assesses citizen satisfaction with municipal services. The dataset likely contains results from satisfaction surveys conducted among the Montreal population and businesses, including surveys on collective and individual services, telephone service 311, and comparisons with other large Quebec municipalities. The data is provided by the Government and Municipalities of Québec and was last updated in April 2026.
Use Cases
- Evaluate municipal reputation indicators based on survey questions about the City's image.
- Measure satisfaction with public services based on survey responses.
- Identify priorities for service improvement based on reported satisfaction levels.
- Compare citizen satisfaction across different service types (collective vs. individual).
- Benchmark Montreal's performance against other large Quebec municipalities based on comparative survey data.
Strengths
- Survey covers multiple dimensions: reputation, public services, and individual services.
- Includes comparative data from nine other large municipalities in Quebec.
- Available in multiple formats (CSV, XLSX, PDF) for different analysis needs.
Limitations
- Column-level documentation is absent; field semantics must be inferred after download.
- Row count is unknown, which may limit suitability assessment.
- Survey data originates from 2014; freshness should be verified for current applicability.
Provenance
- Source
- Government and Municipalities of Québec | Gouvernement et municipalités du Québec
- Collection Method
- Likely contains survey responses collected via questionnaires.
- Time Range
- A first wave of surveys took place in the fall of 2014.
- Freshness
- Last updated 2026-04-17 15:48:07.335431
- Geography
- City of Montreal, and includes comparative data from nine other large municipalities in Quebec.