Groningen Resident Panel Survey on Digital Municipal Services

A survey from the municipality of Groningen, Netherlands, gauging resident opinions on digital public services. The data likely contains responses from the 'Groningen Heard' residents panel, focusing on preferences for digital versus in-person municipal contact and concerns about digitalization's impact on the elderly. The dataset was published by the Dutch Ministry of the Interior and Kingdom Relations under a CC-BY-4.0 license.

Use Cases

• Analyze citizen sentiment towards digital municipal services based on survey responses.
• Study demographic concerns about digitalization, particularly regarding elderly access, as mentioned in the description.
• Model public preferences for hybrid (digital and in-person) service delivery channels.
• Benchmark municipal digital service strategies against resident feedback.

Strengths

• Survey results include a specific quantitative finding: three-quarters of respondents prefer digital arrangements.
• Focuses on a defined geographic and administrative scope: the municipality of Groningen.
• Explicitly licensed for reuse under CC-BY-4.0.

Limitations

• Column-level documentation is absent; field semantics must be inferred after download.
• Row count is unknown, which may limit suitability assessment.
• Data is provided in PDF format, which may require extraction for computational analysis.

Provenance

Source

Ministerie van Binnenlandse Zaken en Koninkrijksrelaties (Dutch Ministry of the Interior and Kingdom Relations)

Collection Method

Survey conducted with the 'Groningen Heard' residents panel.

Time Range

null

Freshness

Last update date is unknown; freshness unverified.

Geography

Municipality of Groningen, Netherlands