Townsville City Council Monthly Service Requests by Group and Category

Townsville City Council provides data on the monthly count of customer service requests, categorized by group and request type. The dataset tracks service demand for municipal management and public administration functions. It is published under a CC BY 4.0 license and was last updated in March 2026.

Use Cases

• Analyze monthly trends in service request volume across different request categories to identify seasonal patterns.
• Compare the distribution of request counts between service groups to allocate municipal resources.
• Model future service demand using historical monthly counts of requests for service.

Strengths

• Data is provided by the authoritative local government source, Townsville City Council.
• Dataset is published under a permissive CC BY 4.0 license for reuse.
• Includes a temporal dimension with monthly request counts for trend analysis.

Limitations

• The dataset lacks granular detail, providing only aggregated monthly counts instead of individual request records.
• No information is provided on the total number of rows, columns, or the specific time period covered.
• The scope is geographically limited to the jurisdiction of Townsville City Council.

Provenance

Source

Townsville City Council

Collection Method

Aggregated from the council's customer request management system.

Freshness

Last updated March 2026.

Geography

Townsville City Council area, Australia