Translink Monthly Public Transport Performance Metrics

Monthly public transport performance data for Translink, last updated on 2026-04-27. The dataset includes metrics for customer experience, complaint volumes, and go card fixed fare volumes. It is provided by the Transport and Main Roads organization under a CC-BY-4.0 license.

Use Cases

• Modeling customer satisfaction trends based on overall and mode-specific experience metrics.
• Analyzing complaint patterns and volumes to identify service improvement areas.
• Forecasting fare transaction volumes using go card fixed fare data.

Strengths

• Data is updated monthly, providing regular performance snapshots.
• Includes multiple performance dimensions: customer experience, complaints, and fare volumes.
• Published under a permissive CC-BY-4.0 license for reuse.

Limitations

• Column-level documentation is absent; field semantics must be inferred after download.
• Row count is unknown, which may limit suitability assessment.

Provenance

Source

Transport and Main Roads ([email protected])

Collection Method

Likely collected from operational public transport systems and customer feedback channels.

Time Range

Monthly time series; specific start date is unknown.

Freshness

Last updated 2026-04-27 17:59:47.331386; freshness should be verified.

Geography

Queensland, Australia (Translink network).